UriSmooth® Return & Cancellation Policy

If you are unsatisfied with the product, you may return the unused or empty UriSmooth® pack within 90 days from the purchase date for a full product refund. You must include your Paypal unique transaction ID# and your Paypal email for speedier refund.

Please note the following terms and conditions:

When returning product for a refund you must include:

* Unused or full packed of UriSmooth®. ( empty pack will not be refunded, we have customers who returned 4 empty packs for refund, you don't need to consume all to know if UriSmooth is for you or not )
* A copy of your invoice
* A detailed explanation for the reason of the refund request.

Pertinent Information on Returns:

* We cannot process or refund packages marked "Return to Sender."
* We cannot process or refund packages without a note explaining the reason for a refund request.
* There will be a $10 processing fee for refund
* Refunds will be issued to the same credit card to which they were charged.
* No extensions to the 90 day money back guarantee may be given out at any time.

Please email us at support@urismooth.com for RMA#

Returns usually take 15 - 30 business days from the time they are received back to UriSmooth® to be processed. Usually credit card refunds take 48 - 72 hours to show up on your credit card statement after this processing time and an email confirmation will be sent to you the day it is completed.